Refund policy

Effects of withdrawal

The Buyer must return the products to the address indicated by AIRTON when confirming the registration of the decision to withdraw, recalling the order number and full contact details and accompanied by the duly completed return form, without undue delay and, at the latest, within fourteen (14) days following the communication of his decision.

The direct costs of returning the products as well as the risks of return remain at the Buyer's expense. 

The products must be returned in their original packaging, in their original condition, in perfect condition, neither opened nor unpacked, accompanied by all accessories and instructions and accompanied by their invoice.

The Buyer shall be liable for any depreciation of the products resulting from handling other than that necessary to establish the nature of the products' proper functioning.

In the event of a request for reimbursement, AIRTON will reimburse the Buyer for all sums paid by the Buyer corresponding to the sale price of the returned product minus the return costs.

However, AIRTON will not reimburse the Buyer for the price of products opened, returned incomplete or damaged by the Buyer. These products will be reshipped to the Buyer at his/her expense.