Technical and service information
Yes if the installation was carried out with the system Readyclim. First of all, take care to close the 2 valves of the outdoor unit. Then you can dismantle and reassemble your air conditioner without loss of gas. The refrigerant connections Readyclim are hermetically sealed, and safety valves ensure that the gas remains in place despite your manipulations.
I have just finished installing my air conditioner Airton but it is not hot/not cold, what can I do?
Make sure that the valves on the outdoor unit are open. If not, please contact our service department by email at email@example.com
In the event of a malfunction of your air conditioner - whether under or outside the warranty - please contact the After Sales Service directly by e-mail at firstname.lastname@example.org
If your air conditioner malfunctions and displays a two-character error code, we invite you to find the error codes on the product sheets corresponding to your product > documentation > error list
Please note that the list of error codes is given as an indication only. Depending on the symptoms, the origin of a malfunction may be different for the same error code.
We therefore invite you to contact the customer servicedepartment atairton.shop
Yes, this is perfectly normal. In fact, in hot mode, condensation on the outdoor unit due to the cold generated by the unit during operation, as well as temperatures close to 0 or below, leads to the formation of frost on the outdoor unit's condenser.
If you need a spare part for your air conditioner - whether under warranty or not - please contact the after-sales service team directly by e-mail at email@example.com
If you need a spare part for your air conditioner - under or out of warranty - we invite you to contact directly the after-sales service department by email at the following address: firstname.lastname@example.org
We guarantee the availability of all parts of an air conditioner for 5 years after purchase. However, a number of parts remain available for periods of 10 to 15 years.
Since 2019, all air conditioners are equipped with the new R32 gas. In case of doubt, please refer to the type plate on the outdoor unit.
I have an air conditioner Airton with R410 gas, and I want to change the refrigeration link, can I use a link Readyclim with R32 gas?
No, Readyclim R32 connections are not compatible with R410 stationary air conditioners.